Making Change Work

“Technology does not drive change—it enables change.” – Unknown

Is your financial institution about to make some major technology changes?  System conversions are one of the most stressful events for any level of employee.  Dealing with change in itself is not easy, but when you force people to use new tools to perform the same tasks they did yesterday, chaos can result if not implemented properly. 

And many system conversions result from mergers of different institutions.  Not only do the tools changes, but the rules and the other players may be totally different. 

Abound Resources' "Conversion and Integration Services”

It’s no secret that community banks and credit unions don’t have the specialized staff of the larger organizations.  When a system conversion is undertaken, community FI’s assign the task of managing the project to their strongest people, yet they are not relieved of their day-to-day tasks.  And too often management discovers weeks into the project that these people who excel at their daily operational tasks have limited project management experience.  Many times these people are overwhelmed and leave, other times the project itself continues in serious jeopardy.

System conversions are difficult and even the most talented project managers can be challenged if they have not had specific system conversion experience.  Having done several system conversions our advisors are armed with the knowledge of what can go wrong and how to avoid it.

Mergers of institutions are also usually managed by the FI’s strongest people who must also keep up with their daily operational tasks.  Not only are there products to be integrated, but policies and procedures must be addressed.  All of these changes naturally lead to people issues, and an independent third party with experience in these areas can keep your organization out of the political traps that often will stymie an FI’s operations and possibly impact the quality of service provided to your customers. Abound’s Advisors will keep the strategic goals of the organization in the forefront throughout the project.

Abound Resources can customize a system conversion or integration project to fit your needs regardless of size.  Perhaps you just need project management assistance or someone to provide oversight to the project team .